Green Trails Covid-19 policy

Policy brief & purpose

Green Trails Covid-19  policy includes the measures we are actively taking to mitigate the spread of coronavirus. You are kindly requested to follow all these rules diligently, to sustain a healthy and safe workplace in this unique environment. It’s important that we all respond responsibly and transparently to these health precautions. We assure you that we will always treat your private health and personal data with high confidentiality and sensitivity.

This coronavirus (COVID-19) company policy is susceptible to changes with the introduction of additional governmental guidelines.

Green Trails Covid-19 policy for office staff

This coronavirus policy applies to all of our employees who physically work in our office and travel with our guests. We strongly recommend to our guides and drivers to read through this action plan as well, to ensure we collectively and uniformly respond to this challenge.

The Policy elements

Here, we outline the required actions employees, guides and drivers should take to protect themselves and their co-workers and guests from a potential coronavirus infection.

Sick leave arrangements:

• If you have cold symptoms, such as cough/sneezing/fever, or feel poorly, request sick leave or work from home.
• If you have a positive COVID-19 diagnosis, you can return to the office only after you’ve fully recovered, with a doctor’s note confirming your recovery.

Work from home requests:

• If you are feeling ill, but you are able to work, you can request to work from home.
• If you have recently returned from areas with a high number of COVID-19 cases, we’ll ask you to work from home for 14 calendar days and return to the office only if you are fully asymptomatic. You will also be asked not to come into physical contact with any colleagues during this time.
• If you’ve been in close contact with someone infected by COVID-19, with high chances of being infected yourself, request work from home. You will also be asked not to come into physical contact with any colleagues during this time.
• If you need to provide care to a family member infected by COVID-19, request work from home. You’ll only be permitted to return to the office 14 calendar days after your family member has fully recovered, provided that you’re asymptomatic or you have a doctor’s note confirming you don’t have the virus. You will also be asked not to come into physical contact with any colleagues during this time.

General hygiene rules:

• Wash your hands after using the toilet, before eating, and if you cough/sneeze into your hands. You can also use the sanitizers you’ll find around the office.
• Cough/sneeze into your sleeve, preferably into your elbow. If you use a tissue, discard it properly and clean/sanitize your hands immediately.
• Open the windows regularly to ensure open ventilation.
• Avoid touching your face, particularly your eyes, nose, and mouth with your hands to prevent you from getting infected.
• If you find yourself coughing/sneezing on a regular basis, avoid close physical contact with your coworkers or guests and take extra precautionary measures (such as requesting sick leave).

Green Trails Covid-19 policy for guides and drivers

1. Guides will ensure they are familiar with the most up-to-date public health guidelines and will adhere to these for the duration of the tour.

2. Guides will maintain government-recommended social distancing between themselves and clients at all times. On tours where the group includes different households, guides will encourage and help clients to adopt appropriate social distancing between each other too.

3. When guiding groups from different households, guides will follow government guidelines to determine the maximum possible group size.

4. Guides will avoid shaking hands or any other physical contact with clients.

5. Guides will apply rigorous hygiene practices, including thoroughly cleaning and waiting for hands to dry before guiding, and use a personal hand sanitizer when this is not possible.

6. If requested, guides will consider wearing a mask or visor.

7. Guides will know where public toilets/hand-washing facilities/hand sanitizer points are available.

9. Guides are experts in the tourist sites they visit with clients. Guides will ensure they are fully aware of sites’ specific Covid-19 requirements and comply with them.

10. Guides know the towns and cities where they lead tours intricately. Guides will be familiar with more crowded areas and will make best efforts to negotiate them, or if appropriate, avoid them.

11. Where appropriate, guides will liaise with our drivers to ensure vehicles have been thoroughly sanitized.

12. Drivers will ensure their vehicle is thoroughly cleaned inside after previous use. They will follow licensing authority and national Covid-19 regulations for cleaning their vehicles and maintaining air-conditioning systems. Drivers will carry disinfecting wipes, hand sanitizers, and paper towels in their cars, and will use face masks if appropriate.